FAQ

1 How much are the shipping costs?

The products will be send by Kiala for €3,95. If you order a small product that fits in a mailbox, you pay the reduced amount of €2,95. Paintings will be send by Post NL with security service for €24,95.
These costs are for shipping within the Netherlands. If you want to know how much it costs to ship within the EU, send us an e-mail : claudia@claudiaschmit.nl

2 What is the delivery time?
Within a week you will receive the products. If a product is sold oud, we will inform you as soon as possible about the new delivery time.

3 How can I return a product?
You can return products until 14 days after the delivery date. Send the package including a letter with your name+data to:
Claudia Schmit Schilderijen
Acaciastraat 161
2565 JZ Den Haag
The costs for the return shipping are for the buyer. As soon as we received the return, we will send you a conformation. Within 14 days after receiving the return will will transfer the money to your bank account.
4 Heb je je bestelling niet naar tevredenheid ontvangen?
Voor vragen en/of opmerkingen kan je contact opnemen met claudia@claudiaschmit.nl. Wij streven ernaar je mail zo snel mogelijk te beantwoorden!
5 Wat zijn de betalingsmogelijkheden op jullie site?
Je kan bij ons betalen met Ideal, Visa, Mastercard en PayPal.